SERVICES · 04
Hosting, domains and support
The technical operation that keeps your systems available: servers, domains, certificates, backups and a team that answers.
THE PROBLEM
A domain that expires without warning, an expired certificate or a server down on a Friday night. The technical side only gets noticed when it fails, and then it costs dearly.
WHAT WE BUILD
- 01Managed hostingServers configured, updated and monitored for your sites and systems.
- 02Domains and SSL certificatesRegistration and renewal with reminders 30, 7 and 1 day before expiry.
- 03BackupsScheduled backups and restores that are tested, not just promised.
- 04Ticket-based supportReport it from the support portal and follow each case until it is solved.
WHO IT IS FOR
- Companies without their own IT team that want their website, email and systems always online, without worrying about the technical side.
- Businesses with several domains, certificates and renewals currently managed in different places that sometimes expire without notice.
- Clients who already have a system or website and need ongoing support with clear response times and priorities.
WHAT YOU GET
- One provider for everything technical
- Online renewals and payments from the portal
- Ticket and reply history in one place
- Reminders before every expiry
- Billing in soles, dollars or euros
TECHNOLOGY AND INTEGRATIONS
Linux · Windows Server · SQL Server · SSL · Rtres support portal
HOW WE WORK
- 01UnderstandWe talk to the people who use the process every day.
- 02DesignWe define scope, priorities and a prototype you can try.
- 03BuildPhased deliveries, in production from the first weeks.
- 04SupportSupport, improvements and tickets through the support portal.
FREQUENTLY ASKED QUESTIONS
How much does hosting cost?
Cloud hosting plans start at US$110 per year, with plans for WordPress and for companies with more traffic. .com domains start at US$25 per year and .pe domains at US$40. You can see and buy the plans from our client portal.
Will you remind me before my domain or hosting expires?
Yes. The portal sends you email reminders 30, 7 and 1 day before each expiry, and you can renew online with PayPal or by bank transfer.
How do I request support?
From the client portal you open a ticket (a bug, an improvement or a request) and follow its status until it is resolved. We email you whenever there is a reply or a change.
Are backups included?
We offer scheduled database and website backups as a service, so you can recover your information if something goes wrong. We recommend the plan according to how critical your data is.
Can I pay by bank transfer?
Yes. Besides PayPal, we accept bank transfers to our accounts in soles, US dollars or euros: you report the payment with the transaction number or receipt and we confirm it.